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Frequently asked questions

What is SEO?

SEO refers to Search Engine Optimization. You may also heard of others referring it to being page one ranking in Google or simply how your website ranks on Search Engine (mainly Google). when users search for some of the services they required.

SEO service is mainly categorize into On-Page SEO and Off-Page SEO. On-Page SEO refers to the work done on your website, for instance: Meta Tagging, Speed Optimising, Building Internal Links, etc. Off-Page SEO refers to building up links externally.

Do you provide 24 x 7 support for hosting?

Yes, our customers are able to enjoy 24 x 7 phone and email support for hosting.

How do I ask for a quotation from Wiz Digital?

Please fill up our enquiry form for a meeting. Afterward confirming a date and time, we will have the meeting to get to know your design and system programming requirements. As soon as we understand the job criteria, a detailed quotation stating all the included features will be provided.

What do I need to prepare for a typical 10 page Content Management System (CMS) website?

For a typical 10-page CMS (Content Management System) website, you will require to prepare these details:• Logo of your company

  • Sitemap and Content of each web page
  • Questionnaire from our company. This questionnaire will allow us to better understand your desired look and feel.
Is there any warranty support after the website goes “Live” mode?

To understand the scope covered under warranty and the period, please refer to the quotation issued by our company. All our web projects come with a warranty after the website goes “live”. In general, for most websites, our warranty period is 6 months. While for most e-Commerce and custom web development projects, our warranty period is up to 12 months.

How is the payment arrangement?

Please check on the Terms and Conditions on your quotation for a more accurate understanding of the payment arrangement, Typically, for most of our web projects, an initial payment of 50% of the entire fees will be required before the commencement of any related web designing services.

And the remaining payment of 50% will be due upon completion of the final design and programming. We remain supportive for our client’s work after the final payment has been made, including support to launch the website and providing the warranty support after the website goes ‘Live’.

Has Wiz Digital been featured anywhere?

Yes, you can check out our feature for best SEO optimization costs at DesignRush!

The Cocoa Trees Logo
Godmama Logo (Square)
BPD Zenith Logo (Square)
Ippudo Logo
My Awesome Cafe Logo
NUS Logo
Papa Ayam Logo
Pistachio Logo
Power La Logo

4.9
Based on 36 Reviews

I would like to thank Charmine for her excellent service with regards to a digital marketing solution we engaged them to do. Would strongly recommend anyone to engage them for their solutions.

Professional and dedicated Team to trust your business needs with

I would like to express my gratitude to Digital's team. I've engaged Digital for their Ecommerce Web Development and Social Media Marketing services to digitalise my business. Shi Qi, Shiu Wen, and Digital's team are so helpful and dedicated their time and efforts in handling my projects. I first approached Shiu Wen for a non-oblogation consultation. She explained all the details and guided me along the process. During the website development and videoshooting for my marketing campaign, Digital's team support and match to my availability timing, whichever it works out for both parties. I really appreciate all the hard work!

Great experience with my Singapore online shop website! They help me to create online shop website and design it beautifully. Awesome support and project team too! High recommended for their digital marketing packages also. Drove me enough leads for my new skincare business

Thank you to Carena and Shiu Wen who help me to create an ecommerce website for my jewellery business. The team are young and energetic. I appreciate their time to come over to my shop to guide us and assist us along the way. Much thanks to Digital team.

I would like to thanks to team especially Fish and her project team. Our company has been engaging Digital for website creation. The team are attentive and knowledgeable during the meetings. They have been really helpful and support us along the process. Grateful for the good service!

We've engaged Digital for the Ecommerce website development. We have a great experience with the team. They are open to share their thoughts for my business and are willing to guide me along the way

has been professional in their project handling of our e-commerce web design. we are happy with their service.

I would like to thanks to Digital team, especially Shiu Wen for the Ecommerce Website development. She is very helpful and nice to speak to. She provide good advice for my website development. Appreciate it.

I would like to give special thank to team for their patience and professional service for our Web development project! Especially Shiu Wen and Carena for their patience and understanding whenever asked for inquiry during off work hours Thank you for your hard work!!

Appreciate Shiu Wen & Zhi min patience in assisting me throughout the process. Well done teams!

team is efficient, well done

Good and professional. Highlighting their stuff .Ms Fish

Best digital marketing company in Singapore! The returns on my social media marketing is tremendous! The digital marketer guided and pinpointed our marketing campaign allowing us to achieve very good return on investments! Very high recommended for retail shops like me

They are the BEST of the BEST. Thank you to Shiu Wen, Tristine and Digital's team for the support and assistance for the ecommerce website.

Has been helpful in time.

6 Stars! Excellent facebook marketing campaign results and videography ! The team is nice to work with and they really take care of you and company's online digital presence

Well done Digital ! Shiu wen and her team are very helpful and supportive. They explain all the details clearly to me and guide me along the way in developing the e-commerce website for my company. They are friendly and cheerful team. I am impressed with their excellent service.

Poor experience with

Glad to know Digital and the team. I engaged Digital for my website. Shiu Wen and Carena are responsible, young and energetic when they explain all the details to me. During the training session, the teams are very patient towards all of us even we have no clue how the website work. Good job 's team!

Took up a E-commerce plan with with government grant up to 80% for my F&B business. The project completed successfully with the good support from the sales and project team. Thank you and highly recommended for their services.

It was so nice to have support in developing my company website from my accounting experts at group ! Thank you for your patience and support 🙏🏻

Is happy to have to develop our website. They provide professional service and always with prompt response and patient before and after sales service. Thanks ShuiWen (sales) and ZhiMin (Project)for their effort provided. Just to share u can contact Shui Wen at hp 92924858.

Is great to engage to design our website. The team provide an professional service with responsive & patience attitude. Like to thanks ShuiWen, Zhi Min and the team for their hard work too .

The teams provide a good job. Sales (ShiuWen)and project team (ZhiMin)are patient and respond promptly when hv doubt. 👍👍Just to share you can whatsapp her @90924858.

I am writing to commend Teo & her backend support team, for assisting us on our company's website. She was very helpful and responded to our request swiftly. Thank you for the great service !

I would like to extend my sincere thanks to Bryan for helping us resolved our issue timely all the time. As we are quite new to the system, they have taken their time out to come down and guide us patiently. Digital team has given us the assurance that we are in good hands. Thank you!

- We had an amazing experience with Digital. Their sales person and the project team are really helpful and patient when explaining the details to me. I have no idea how to start my online business at the beginning stage. Teo and her team encourage me and guide me step by step until today I could sell different kinds of house living products online by myself. Keep it up and thank you guys!

Shiu Wen was very helpful and dedicated to help improve our Ecommerce website and also proposed new add-on features to help boost our company's productivity and online sales. I'm really grateful for Digital support team who had also provided training to guide us on how to use and manage our website. Highly recommended if you are looking to setup Ecommerce web development services.

I have worked with Digital for our Ecommerce Web Development, Shiu Wen & Team has been prompt and helpful with our questions that we have during the onboarding and web development. Thank you for being so patience !

I would like to give special thank to team for their patience and professional service for our Web development project! It has been a very pleasant working experience with them. They guided me through the design to programming phase patiently and sincerely. Their recommendation to enhance my website is also very relevant & modern. I have also signed up for their social media marketing as well ! Thank you Digital for the great work and patience ! =)

Best digital marketing company that i have worked with so far! Responsive, responsible and results oriented. My previous digital company left me hanging with a non completed website. So i went to source around around and found this singapore digital marketing company. They provided me with awesome advice and is driving my sales growth via both google and facebook marketing. Glad i found them. Thank you

Good to know the team that I am working with is young, responsive and energetic. They provide good quality customer service. I like how their customer orientation of coming down to my office to meet in order to get information and instructions clearer. Website development is very smooth and took shorter than quoted timing to complete. Overall, very positive experience. Compliments to the good customer service experience. Keep it up team!

We had a great time working with the digital solutions team from the Digital. Bryan is well equipped with the professional knowledge needed to clarify all our doubts. Furthermore, we can always obtain prompt responses from him where he is always patient when explaining to us.